Privacy Policy – Casateak
Casateak values your privacy and is committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or provide information during your visit to our showroom. By using our services, you agree to the terms outlined below.
1. Commitment to Privacy
As a trusted teak furniture supplier in Malaysia, Casateak is dedicated to ensuring that your privacy is respected and protected. Any information you provide will be used strictly in accordance with this Privacy Policy and applicable data protection laws.
We do not sell, rent, or trade your personal information to third parties. Our goal is to enhance your experience with Casateak while maintaining the highest standards of confidentiality and security.
2. Information We Collect
We may collect the following types of personal information:
- Full name
- Contact details including phone number and email address
- Preferences and interests related to furniture and design
- Information provided during showroom visits or online inquiries
This information may be collected through website forms, email correspondence, phone calls, or in-person interactions at our showroom.
3. How We Use Your Information
The information we collect is used to better understand your needs and provide you with exceptional service. Specifically, we may use your data for the following purposes:
- Internal record keeping and customer service management
- Responding to inquiries and fulfilling orders
- Improving our products, services, and website functionality
- Sending promotional emails about new products, special offers, or exclusive events (only if you opt-in)
- Contacting you for market research purposes via email, phone, or mail
You may opt out of receiving promotional communications at any time by contacting us or using the unsubscribe link provided in our emails.
4. Data Security
Casateak takes data security seriously. We have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect. These measures are designed to prevent unauthorized access, maintain data accuracy, and ensure the proper use of your personal information.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security but will continue to improve our practices to meet industry standards.
5. Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and tailor content to your preferences. You can choose to accept or decline cookies through your browser settings.
We may also use third-party analytics tools to understand how visitors interact with our website. This data is used solely to improve user experience and does not personally identify you.
6. Accessing and Updating Your Information
If you wish to update your personal details, correct inaccuracies, or withdraw your consent for data usage, please contact us directly. We will respond promptly and ensure your preferences are respected.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
Casateak reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how your data is protected.
9. Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy, or if you wish to update your personal information, please contact:
Casateak – Teak Furniture Supplier Malaysia
Email: info@casateak.com
Phone: +60-1162351891
info@casateak.com or call us at +601162351891
