Terms & Conditions

Welcome to the official website of Casateak Malaysia. By accessing, browsing, or making a purchase through our platform, you agree to be bound by the following Terms and Conditions. These terms govern your use of our website and outline the legal obligations between you (the “User”) and Casateak (“we,” “us,” or “our”). Please read them carefully before proceeding.

1. Website Usage

Casateak grants you a limited, non-exclusive, and non-transferable license to access and use this website for personal or commercial purposes related to our products and services. You agree not to misuse the website, engage in unauthorized data extraction, or attempt to interfere with its functionality. All content is provided for informational purposes and may not be copied, republished, or distributed without prior written consent.

2. Product Descriptions and Availability

We strive to ensure that all product information—including specifications, dimensions, images, and pricing—is accurate and current. However, due to the handcrafted nature of our furniture and ongoing design enhancements, variations may occur. Casateak Malaysia reserves the right to modify product details, discontinue items, or adjust pricing at any time without prior notice. All products are subject to availability, and inclusion on the website does not guarantee stock.

3. Orders, Payments, and Fulfillment

All orders placed through our website are considered offers to purchase and are subject to acceptance by Casateak. We reserve the right to refuse or cancel any order at our discretion. Full payment is required before production or delivery commences. Accepted payment methods and applicable taxes will be clearly stated during checkout. Delivery timelines are estimates and may vary based on location and product type.

4. Intellectual Property Rights

All content featured on this website—including but not limited to text, graphics, logos, product designs, and layout—is the exclusive property of Casateak and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or modification of any material is strictly prohibited and may result in legal action.

5. Limitation of Liability

Casateak shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, loss of data, business interruption, or personal injury resulting from reliance on website content or product performance. All warranties are limited to those expressly stated in our product documentation.

6. Privacy and Data Protection

We are committed to safeguarding your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data. By using our website, you consent to the practices described therein.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from your use of the website or purchase of products shall be subject to the exclusive jurisdiction of the courts of Malaysia.

8. Amendments

Casateak reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.