We stand behind the quality of our products, and if there’s a problem with your order, we will do everything reasonable to fix it. We ask you to inspect your furniture upon receipt, with the delivery team still present. Goods which are obviously damaged should be returned. If you discover hidden freight damage after the delivery team has left, or if a manufacturing defect becomes visible, contact us right away, and we’ll take care of it. Because many of the products we sell are made to order, there could be some limitations to what we can accept as returns. Ask questions before you place your order with us: we have designs, measurements, information and advice about everything we sell, so you will have more information to make informed decisions and get home furnishings and accessories you’ll love.
Full Furniture Protection
On daily basis you put furniture through a stringent routine. Casateak provides you with comprehensive coverage for manufacturing defects in the construction of your teak wood and wicker furniture resulting from daily normal, usage. With this Plan, your furniture from Casateak is protected and will provide you with the comfort in knowing that we will repair your furniture in the event you require service. The extended furniture protection also extends coverage to wood furniture components as well.
Solid wood furniture Malaysia