Frequently Asked Questions

Frequently Asked Questions

Why Casateak?
We have been manufacturing teak furniture, wicker outdoor furniture, stainless steel with teak furniture for many years with experienced and dedicated team who work round the clock with one motive on mind to produce furniture not only best quality but also in a given time frame.

Casateak sits above the competition in our range of furniture designs and materials, the range of products we produce, our made to order option, the fact that our pieces are fully assembled and low-maintenance required. We also guarantee you the best prices for the quality we offer!.

Do we sell only teak furniture ?
We sell a wide range of products for indoors as well as outdoors made of teak , wicker, stainless steel, mahogany and suar wood. We produce everything what it takes to meet your furniture needs. Do visit us!

How does your furniture differ from others?
We manufacture all our furniture in Indonesia, quality control is our first priority. Our teak furniture is manufactured with the highest grade quality in the market. We use latest machines to cut precise computerized measurements; the wood is then kiln dried to the right temperatures for durability and strength.

Where do we source our teak wood?
Our teak is sourced from two main sources: The Perum Perhutani, the Indonesian government organisation responsible. This government agency applies strict policies with regard to annual replanting, as well as to the size and quantity of trees felled each year and recycled teak wood which is collected from demolished houses, boats etc.

What kind of warranty do we offer on our products?
Please see our warranty page at the bottom of our website.

Do we deliver furniture?
Please see our delivery information page at the bottom of our website.

How does an order process work?
Once customer has selected an item to be customised , we take 50% deposit , sketches will be drawn and forwarded to the customer for approval before production starts. Customers will be updated during the process and called upon arrival of their order to view and make payment of balance. Delivery date and time is usually advised by customer.

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